What to do in case of data loss in a company?

What to do in case of data loss in a company?

Data loss in companies is one of the biggest concerns of managers and there are several factors that have led to greater concern about this area. Among the most important factors are the increasing relevance of the IT industry for business, today’s information value and increasingly sophisticated cyber attacks. When the most important information in an organization is lost, the losses are immense, and the loss of customer confidence and the high costs of data recovery are the ones that have the most impact on the business. But if a disaster knocks on your door, what can you do? In today’s article, we address the main points to consider in case of data loss in a company!

Turn to backups

It is essential that the most important information of your company has several copies, so there is no risk of being lost forever. If in the past, saving the data on external disks or pen drives was sufficient, nowadays it is advisable to use the Cloud as it is the most reliable solution on the market. In addition to having your data stored in a secure location, you can access it from anywhere and from any device, as long as you have access to the Internet. If your business is attacked and your data is lost, you should immediately use the most recent backups you have to recover the most relevant information for the continuity of the business.

Use a disaster recovery solution

It is very important to have a recovery service in the Cloud, so that even in case of computer disasters there is no total loss of data. RAAS, for example, is a dedicated infrastructure with selective replication. This service enables nearly instantaneous disaster activation on virtual servers in a remote environment. In this way, even in the case of more extreme disasters, the information is easily recovered, not interfering with the usual performance of the company. This is a proactive measure increasingly needed in today’s businesses.

Inform your customers and business partners

No company likes to show its weaknesses, but if there is data loss in your company it is advisable to be honest with your stakeholders. It is important that you make a statement explaining what happened, what kind of attack you suffered, and what was the data that was lost. At a time when information protection is so important and where the GDPR is in place, companies have an obligation to notify the holders of personal data of any loss.

Create a rigid security policy (and follow it!)

The security policy is a document developed by the company that records the principles of security that the company adopts and that must be followed by the employees. The security policy should be applied to all information systems, both desktop and mobile. For policy to be respected, it is essential that top managers participate in its implementation. You should also limit access to information by your employees. Each employee should have access only to the data he really needs to work, because human error is one of the most serious causes for information leakage. Adding watermarks to sensitive files is also a good way to prevent private data theft and helps identify the source in case of loss.