A large retail bank with more than 3.5 million customers, huge operations in Retail, Private Banking, Corporate Banking and digital platforms with a presence in several markets and countries in the world. This company is highly regarded as a world leader in Retail Banking and Finance.
A highly complex QA environment supporting over 200 applications using different technology stacks, databases and interdependencies. The last refresh of the environment was 6 years ago. No data masking was ever applied on data supplied to third parties. An extremely high level of resources – both human, with an average of 8 FTE’s and technical, with over 40 concurrent environments – was allocated to managing this.