The Best Tips for Managing Databases

The Best Tips for Managing Databases

The customer database is very important for greater efficiency of internal processes. It is also through the knowledge generated by the databases that communication and marketing strategies are defined and sales are increased. All managers recognize the importance of databases because information is an increasingly important asset in today’s business world. In today’s article, let’s talk about the best tips for managing databases!

Keep the information up to date

An outdated database is not much useful for the company. Whenever you have a customer interaction, update the database. Email changes, telephone number changes, complaints and any kind of customer request must be reflected in the database so that it is always as up to date as possible. Only with current data will the marketing campaigns launched succeed.

Be careful with the structure

The structure of the database is the first thing that an IT manager should worry about. There must be complete implementation planning, which defines all aspects related to organization, performance and security. It must be defined if the company needs a relational or non-relational database and it is at this stage that the tools necessary to work with the database must be defined. Thinking through all these aspects from the outset makes process optimization easier.

Give good access, but prioritize security

Good database management should have a balance between easy access and security. It is important to define how many people will have access to the total data, as well as access rules. Safety must always be at the top of your list of concerns. Cryptography and data masking are techniques that can be implemented in your database to ensure maximum confidentiality.

Delete irrelevant information

All businesses have their specifics and not all companies need the same data. Often, we ask for useless information to our customers that we will never use. This data only takes up space in the database and is not relevant. Data that does not bring any kind of value to the business and that is not used in campaigns should be deleted.

Use an efficient database management system

The database management system must meet all the needs of the company. Choose to use also business monitoring systems, such as Multipeers, that allow you to analyze the business in real time. Through a dashboard you will find all the information of the business, coming from the most diverse databases.